Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register, purchase a subscription, or contact support. This includes:

• Account Info: Full name, email address, phone number (WhatsApp/Messenger details).
• Order Details: Purchased products, subscription type, transaction logs, and billing references.
• Log Data: IP address, browser type, pages visited, and access timings to prevent fraudulent activity.

2. How We Use Your Information

Your information is utilized strictly to provide a smooth service. We use your data to:

• Process payments and deliver invite links or credentials (e.g., Canva join links).
• Provide customer support via WhatsApp or email and resolve technical inquiries.
• Verify transactions to prevent double checkout or payment fraud.
• Optimise website speed and performance using metrics and caching systems.

3. Cookies & Session Management

SubsDrop uses secure cookies and local storage tokens to keep you logged in and preserve your cart items. We also use third-party analytics (like Google Analytics and Meta Pixel) to understand user behaviour and run security scans.

4. Third-Party Integrations

Some digital products depend on vendor servers or official APIs. We do not sell your personal data to advertisers. Muted data like transaction IDs or pixel codes may be transmitted securely to payment gateways (like EPS Gateway) to authorise your orders.

5. Account Security

You are solely responsible for keeping your email password and team invite link credentials secure. SubsDrop is not liable for unauthorized access resulting from user negligence, password sharing, or local device breaches.